Mixed-Methods Approach to Human-Centric Design

How can we design buildings that genuinely put people first? This course explores how clear design intent, evidence-based decision-making, and a focus on real-world impact can transform the spaces we create. Participants will examine the value of mixed-methods research — combining quantitative and qualitative, as well as subjective and objective data — to reduce bias and better understand people’s needs, behaviours, experiences, and the ways buildings affect occupants. The session also introduces a whole-person approach to design, addressing not only physical health, but also mental, cognitive, and social wellbeing.

By the end of the session, participants will have a clearer understanding of how these approaches can reduce bias in design and reveal the often-overlooked ways buildings influence people’s lives. Practical tools and techniques will be shared for immediate application in projects, leaving attendees better equipped to design with both intention and measurable impact in mind.

Key Topics Discussed:

• Human-centered and whole-person design approach
• The non-neutrality of physical spaces
• Intent-Design-Impact framework
• Mixed-methods research and triangulation
• The impact of unpredictable occupant behavior on building energy consumption
• The five phases of simplified evidence-based design
• The importance of clear, researchable research questions
• Whole-person health (intersection of physical, mental, and social health)
• User journey mapping and low-fidelity prototyping
• Post-occupancy evaluation (measuring design success 6–12 months later)
• Qualitative vs. Quantitative data (the "Why" vs. the "What")
• Subjective vs. Objective data categorization
• Research tools and technologies (sensors, EEG headsets, Miro, Survey platforms)