Frequently Asked Questions

Each course is created by instructor(s). The main part of each course is a set of videos that you can watch on-demand. Courses can also include quizzes, articles and supporting resources like PDF, Excel and other documents.

The course starts as soon as you sign up — you will have full access to all course content and materials immediately and have up to 365 days to complete it.

To register for a course, visit the course landing page and click “Add to Cart”. In your cart, enter your payment details and click “Pay”. You can then view and access your purchased courses in the “My courses” tab in the top right header.

Every course is arranged uniquely by the instructor, but they're all easy to navigate through. Once you click on your purchased course, you'll see the curriculum, made up of videos, quizzes, and/or supplementary materials. To begin the course, simply click on the first video. From there, you can click on “Next Activity” to move through the course, or navigate using the left-hand menu. Please note that you must view all videos in their entirety, and complete all quizzes, final exams, and supplementary materials, as applicable, for the course to register as complete, and to receive your certificate.

For your convenience, you can easily watch our videos on your phone and tablet as well as on your desktop or laptop computer. Anywhere you have an Internet connection can be a place to complete your professional development.

Information is accurate as of the date the video was posted. We make every effort to ensure that videos are up to date.

We strive to provide a broad range of content to professionals and are continually sourcing and publishing new content as it becomes available.

To be awarded the completion certificate, you must complete the course in its entirety, by viewing all videos, completing all interactive tasks and supplementary reading, and finishing all quizzes. Certain governing or accreditation bodies have further requirements. For example, to earn an IRS-registered certificate, you must complete all of the above, and additionally receive a minimum grade of 70% on the Final Exam. You should always check with your governing body to see specific requirements for your accreditation.

Once you have completed all the sections of the course, the course progress will show as 100% complete, and the course will appear under the Completed tab in your My Courses page. Under the course thumbnail, click “Get a certificate” to view your certificate and download it, if you wish. Certificates become available immediately after you complete the course, are also stored in our database, and are kept in our systems indefinitely.

Our Packages and Unlimited Pass are subscription-based. That means after the end of the subscription period (usually a year) you will be automatically enrolled in a new Package with a new set of courses and charged the same amount. You can cancel the subscription anytime before the renewal date or within 10 days after the renewal and get a refund. No questions asked.

The Unlimited Pass gives you full access to all courses on PE Courses for one full year. You can watch any course as many times as you like, track your progress, and earn shareable certificates of completion for every course you finish — all for one low price. It’s the most cost-effective way to grow your skills, meet your PDH requirements, and stay ahead in your field.

To purchase a Team License, first locate the package you wish to purchase for your team. This may be either a Regular Package or an Unlimited Pass, to allow each member of your team to curate their own package. Once you have selected a package to purchase, please enter your information and click “Sign Up”. In your Shopping Cart, click “Team License (2+)” and select the number of team members you would like to purchase the package for. Enter any coupon codes, and proceed through Checkout as usual. Once you have purchased the Team License, invite all your team members! You can check up on your team's progress by clicking “Team Courses” in the top right corner of your screen.

To reset your password, use the reset password page. Enter the email address you used to sign up for our platform and a reset password email will be sent to this email address.

Unfortunately, we cannot share personal instructor information. If you have questions about a course please contact our support team.

If you cancel within 10 days, and you’re not completely satisfied, we’ll give you all your money back. No questions asked. For more information regarding refund, complaint, and/or program cancellation policies please contact our offices at 888-291-2996. You may also reach out for support at support@learnformula.com.